Solution:

• This is an issue of multiple logins for the same trading account.  For security purposes FXCM trading accounts are set up for single use at a time.  If you are logged into your account on one computer and then attempt to login from a second computer the first account will be logged out.  However you may not loose connection to the trade station on the first computer until you try to add or change something. This is done for the security of the account. 
• If you feel it is necessary to waive this safety feature and understand the risks associated email admin@fxcm.com and request the Multi Session Request and Waiver form.  Fill out and resubmit the form to admin@fxcm.com.