Solution:

• First check to see if you are connecting from a corporate network.  If you are on a corporate network you will need to contact your companies Network Administrator to provide you access since it is likely that your companies firewall is restricting access to our server.
• If this is the first time you are attempting to connect from this specific computer please check to see if you have a firewall. If so please go to the bottom of this page to configure your fire wall to provide the FX Trading Station II access:
  • McAfee Configuration:
    http://www.fxpowercourse.com/techsupport/McAfeeFirewallConfiguration.htm
  • Norton Configuration:
    http://www.fxpowercourse.com/techsupport/NortonFirewallConfiguration.htm
  • Zone Alarm Configuration:
    http://www.fxpowercourse.com/techsupport/Zone%20Alarm%20firewall%20configuration.htm
  • AVG Configuration:
    http://www.fxpowercourse.com/techsupport/AVG%20Firewall.htm
  • Nvidia Configuration:
    http://www.fxpowercourse.com/techsupport/nvidiafw.htm

• If you have been able to access the FX Trading Station from this location in the past please check to see if you are having any technical issues with your internet connection.  Please open an Internet Explorer, IE, web browser (must user Internet Explorer and not Firefox) and go to a webpage you have not visited in a long time.  Example: try going to www.bbc.com.  If the website does not appear to load then this is an indication that you are likely having issues with your internet service provider.  If the website loads without delay then please follow the these steps to check your connectivity with our server:  Trace Route:
  http://www.fxpowercourse.com/techsupport/tracert.htm