Contact FXCM
FXCM representatives are available 24 hours a day, 7 days a week.
Toll-Free US Sales: +1 888 50 FOREX (36739)
Sales and Client Services: +1 212 201 7301
Technical Support: +1 212 201 7302
Live Operator: +1 212 897 7660
Fax (US): +1 877 229 0004
Fax (US and International): +1 212 897 7669
E-mail: info@fxcm.com
International Dealing: +1 212 201 7300
Toll-Free Dealing (US ONLY): +1 866 600 FXCM (3926)
Toll-Free Mini Dealing (US ONLY): +1 877 377 5077
When is it appropriate to call the trading desk?
All FXCM clients are encouraged to call the trading desk under the following conditions:
- No immediate access to the Internet
- Fail to receive a confirmation on an order placed online
- Internet failure or failure to connect to the FXCM server
| USA Spanish | 877-591-1857 | Italy | 800-78-5081 |
| Japan | 0066-3380-1334 | Luxembourg | 00-800-2233-4466 |
| Argentina | 0-800-2233-4466 | Mexico | 18772290013 |
| Australia | 1-800-461-769 or 1-800-236-672 | New Zealand | 0-800-45-0331 |
| Bahamas | 18772290013 | Panama | 0018002014732 |
| Bermuda | 18772290013 | Peru | 080052180 |
| Brazil | 08007612101 | Poland | 008001113568 |
| Canada | 1-888-50-FOREX (36739) | Singapore | 001-800-2233-4466 |
| China | 00-800-2233-4466 | South Africa | 800990863 |
| Colombia | 018009134732 | South Korea | 00798-14-800-5902 |
| Costa Rica | 08000130807 | Spain | 00-800-2233-4466 |
| Cyprus | 80097180 | Sweden | 020-79-75-61 |
| France | 0800-909544 | Switzerland | 00-800-2233-4466 |
| Germany | 00-800-2233-4466 | Taiwan | 00-800-2233-4466 |
| Greece | 0080018092014732 | Thailand | 001-800-2233-4466 |
| Hong Kong | 001-800-2233-4466 | United Kingdom | 00-800-2233-4466 |
| Hungary | 00-800-2233-4466 | Venezuela | 08001005461 |
| Israel | 00-800-2233-4466 |
For any other inquiries that are not trade related, please call FXCM’s Sales & Client Services staff, which is available 24 hours a day to assist you at +1.212.897.7660.